Terms & Conditions

CORTIJO ROMERO BOOKING CONDITIONS AND PAYMENT DETAILS

 

HOLIDAY INSURANCE

The law requiries us to draw yiour attention to the importance of holiday insurance, which is also a condition of booking.  A good policy should cover you against having to cancel for any good reason, as well as for flight delays, sickness, losses and all the usual risks.  Some may cover you for flight changes or cancellations, even if due to the Covid-19 pandemic, although airlines may also have specific responsibilities. You can receive a quotation from Campbell Irvine on 01702 427161, mentioning Cortijo Romero, or use your own insurer if you prefer.

 

(N.B. The European Health Insurance card (EHIC) can still be used if its expiry date is valid; after that, it must be replaced by the Global health Insurance card (GHIC) obtainable from www.nhs.uk/ghic.  Both cards cover medical treatment but not ambulances or residential charges for hospital stays).

 

CANCELLATIONS

During the Covid-19 pandemic, the following conditions will only apply once you have paid a deposit. At the moment only provisional (unpaid) bookings are accepted. We will come back to you with more information when the possibility to confirm your booking appears.

 

Cancellations must be confirmed in writing

  • Received up to 8 days before departure: deposit lost.
  • With less notice: entire fee lost.
  • No refunds once at Cortijo Romero.

 

TRANSFERS (Must be confirmed in writing)

  • With six weeks’ notice: free transfer (once) to any week in the next year.
  • Less than six weeks’ notice: £25 transfer charge.
  • Less than a week’s notice: half of the fee is retained.

 

HEALTH

If you have been under medical or psychiatric supervision in the twelve months before your holiday, you must provide a doctor’s certificate confirming your fitness to travel and take part. Our courses are not suitable for those who are currently too emotionally disturbed or too physically disabled to take responsibility for themselves. In any case, all health problems should be disclosed when booking.

 

EXCLUSIONS

All information in our brochure is correct at the time of going to press. However, due to mechanical faults, weather conditions, or what insurers call “Force Majeure” or "Acts of God", some amenities may be temporarily unavailable. While the Covid pandemic continues, it could happen that decisions by governments or airlines would make it impossible for the holiday to take place. Very occasionally, we may have to vary the advertised programme due to staff sickness or other problems, in which case we will always try to provide an equivalent replacement.

 

We do not accept liability for:

-               any of the above events, or others beyond our control.

-               loss of or damage to your personal property.

-               medical or psychiatric conditions developing during or after your holiday.

 

Your holiday travel insurance policy should cover these and other contingencies.

 

 

PAYMENT METHODS

Cheques payable to “Cortijo Romero”

Debit Card or Credit card.  Call:  00 44 (0)1494 765775 

BACS to Sterling Account payable to “Cortijo Romero” Bank: RBS.

Account: 10020842. Sort Code: 16-21-22.

BACS to Euro Account payable to “Cortijo Romero S.L.”. Bank La Caixa. IBAN:ES0521002505080210018167. 

BIC (For SWIFT transfers): CAIXESBBXXX.

 

N.B. Please use your name as a reference for all bank transfers.

 

 

 

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Talk with one of our friendly team today

01494 765775 or email us at cr@cortijo-romero.co.uk

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