CORTIJO ROMERO BOOKING CONDITIONS AND PAYMENT DETAILS
HOLIDAY INSURANCE
The law requires us to draw your attention to the importance of holiday insurance, which is also a condition of booking. A good policy should cover you against having to cancel for any good reason, as well as for flight delays, sickness, losses and all the usual risks. Some may cover you for flight changes or cancellations, even if due to the Covid-19 pandemic, although airlines may also have specific responsibilities.
(N.B. The European Health Insurance card (EHIC) can still be used if its expiry date is valid; after that, it must be replaced by the Global health Insurance card (GHIC) obtainable from www.nhs.uk/ghic. Both cards cover medical treatment but not ambulances or residential charges for hospital stays).
CANCELLATIONS
Cancellations must be confirmed in writing
- Received up to 8 days before departure: deposit lost.
- With less notice: entire fee lost.
- No refunds once at Cortijo Romero.
TRANSFERS TO ANY OTHER WEEK (Must be confirmed in writing)
- With eight weeks' notice: free transfer (once) to any week in the next year.
- Less than six weeks’ notice (with less than eight weeks' notice as of 2023): £25 transfer charge.
- Less than a week’s notice: half of the fee is retained.
HEALTH
If you have been under medical or psychiatric supervision in the twelve months before your holiday, you must provide a doctor’s certificate confirming your fitness to travel and take part. Our courses are not suitable for those who are currently too emotionally disturbed or too physically disabled to take responsibility for themselves. In any case, all health problems should be disclosed when booking.
EXCLUSIONS
All information on our website is correct at the time of going to press. However, due to mechanical faults, weather conditions, or what insurers call “Force Majeure” or "Acts of God", some amenities may be temporarily unavailable. While the Covid pandemic continues, it could happen that decisions by governments or airlines would make it impossible for the holiday to take place. Very occasionally, we may have to vary the advertised programme due to staff sickness or other problems, in which case we will always try to provide an equivalent replacement.
We do not accept liability for:
- any of the above events, or others beyond our control.
- loss of or damage to your personal property.
- medical or psychiatric conditions developing during or after your holiday.
Your holiday travel insurance policy should cover these and other contingencies.
PAYMENT METHODS
Debit Card or Credit card. Call: 00 44 (0)1494 765775
BACS to Sterling Account payable to “Cortijo Romero” Bank: RBS.
Account: 10020842. Sort Code: 16-21-22.
BACS to Euro Account payable to “Cortijo Romero S.L.”. Bank La Caixa. IBAN:ES0521002505080210018167.
BIC (For SWIFT transfers): CAIXESBBXXX.
N.B. Please use your name as a reference for all bank transfers.
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